How do I Request a Refund?
At IMCWire, we value transparency and customer satisfaction. We understand that sometimes you may need to request a refund for your order. Please review our refund policy and follow the steps below to submit your request.
IMCWire Refund Policy
Generally, all charges made for press release distribution are nonrefundable once the release is published or submitted for editorial review. However, you may be eligible for a refund if your press release has not yet been published on any partner media outlets or news sites.
Refunds are processed only for pending or unfulfilled publication orders.
When You Can Request a Refund
You may request a refund if:
Your press release has not yet been published.
You have submitted payment but wish to cancel before publication.
There was a technical error or duplicate payment.
Refunds cannot be issued once your release has gone live or has been sent for distribution.
How to Request a Refund
Please complete the refund form below. Our support team will review your request and respond within 3–5 business days.
Processing Time
Once your refund is approved, please allow 5–10 business days for the amount to reflect in your original payment account.
Need Help?
If you face any issues submitting your request, please contact our support team directly at:
📧 [email protected]
We’re here to ensure your experience with IMCWire remains smooth and professional.
